Terms & Conditions

Last updated: September 2026

Acceptance of Terms

By accessing or using www.belgraviaapparelshop.com, www.belgraviaapparelshop.co.nz, or any related website operated by Belgravia Apparel (www.belgraviaapparel.com), you agree to these Terms of Service, our Privacy Policy, Returns Policy, Gift Card Terms & Conditions and any other policies referenced on our websites.

If you do not agree to these Terms, you must not use our websites.

Changes to These Terms

We may amend these Terms from time to time. Updated Terms take effect when published. Changes do not limit rights that cannot lawfully be excluded.

Products, Pricing & Availability

We make reasonable efforts to ensure product descriptions, images, specifications and pricing are accurate.

We may:

Correct errors or omissions.

Modify, discontinue or substitute products.

Change pricing without notice.

Limit quantities available for sale.

Refuse or cancel orders where incorrect information has been published.

Product colours displayed online may vary depending on device and screen settings. Availability is subject to stock, supplier availability and production capacity.

Pre-Order, Made-to-Order & Personalised Products

Products identified as Pre-Order, Made-to-Order, Customised, Personalised or similar are manufactured, decorated or supplied specifically in response to customer orders and are not generally held as stock.

By purchasing these products, you acknowledge that:

Production and delivery timeframes are estimates only.

Orders cannot generally be modified or cancelled once production has commenced.

You are responsible for selecting the correct size, colour and personalisation details.

These products are not eligible for return, exchange or refund for change of mind, incorrect size selection or customer ordering errors.

This does not affect rights available under applicable consumer protection laws. If we supply an incorrect, damaged or faulty product, an appropriate remedy will be provided.

Orders

By placing an order, you confirm that the information supplied is accurate and complete, you are authorised to use the payment method, and the delivery details are correct.

We may refuse, cancel or limit an order where fraud, misuse, pricing errors or availability issues are identified. If we cancel a paid order, we will refund the amount paid using the original payment method.

Payment

Payment must be received in full before goods are dispatched. Payments are processed through third-party payment providers. We do not store full credit card details.

Gift Cards

Gift Card purchases and redemptions are subject to our Gift Card Terms & Conditions.

Gift Cards are redeemable only on the website specified on the Gift Card.

They cannot be exchanged for cash except where required by law.

They cannot be used to purchase another Gift Card.

Gift Card purchases are non-refundable except where required by law.

Shipping & Delivery

Orders are shipped to the address supplied at checkout. Delivery timeframes are estimates only.

Risk in the goods passes upon delivery to the nominated address. We are not responsible for delays caused by carriers, customs, suppliers, weather or circumstances beyond our reasonable control.

International Orders

Customers are responsible for duties, taxes, customs charges and other government-imposed fees applicable in the destination country, except where applicable law provides otherwise.

Returns & Refunds

Returns, exchanges and refunds are governed by our Returns Policy. Nothing in these Terms excludes or limits rights under applicable consumer protection laws.

Intellectual Property

All website content, including text, graphics, images, logos, product designs, artwork, videos, software and website design, is owned by or licensed to Belgravia Apparel and protected by intellectual property laws. It must not be reproduced or used without prior written permission.

Electronic Communications

By using our websites or communicating with us electronically, you consent to receive electronic communications. Electronic agreements, notices and disclosures satisfy any legal requirement that communications be in writing, where permitted by law.

Website Availability

We aim to maintain website availability but do not guarantee uninterrupted or error-free operation. We may suspend, withdraw, restrict or modify all or part of a website without notice.

Limitation of Liability

To the maximum extent permitted by law, Belgravia Apparel is not liable for indirect, incidental, special or consequential loss arising from use of a website or its content.

Nothing in these Terms excludes, restricts or modifies rights, guarantees or remedies that cannot be excluded under applicable law.

Privacy

Use of our websites is governed by our Privacy Policy.

Prohibited Use

You must not:

Use our websites unlawfully.

Attempt unauthorised access to systems.

Upload malicious code or content.

Interfere with website functionality or security.

Engage in fraudulent, deceptive or misleading conduct.

Governing Law

These Terms are governed by the laws applicable in the jurisdiction where the purchase is made. Nothing in these Terms limits rights available under applicable consumer protection legislation.

Contact Us

Please visit the Contact Us page of our website.